Saleh Herzallah
IT Manager | Hardware, Software, Infrastructure, Applications & Vendor Management
- Years
- 10+
- Based
- Ramallah, West Bank, Palestine
- Status
- Available for work
IT professional with 10+ years of hands-on experience managing hardware, software, network infrastructure, and business applications across NGOs, USAID-funded p
—About
IT Manager | Hardware, Software, Infrastructure, Applications & Vendor Management
As a seasoned IT professional with over a decade of experience, I have had the privilege of working with various organizations, including NGOs, USAID-funded programs, and private-sector companies. My expertise lies in managing hardware, software, network infrastructure, and business applications. I am passionate about delivering high-quality IT services and ensuring seamless operations. With my strong technical background and excellent communication skills, I am confident in my ability to drive IT success and contribute to the growth of any organization.
—Experience
IT Manager (Fractional, Concurrent)AD3
Serve as on-call IT Manager and trusted technical advisor, owning infrastructure decisions across servers, networking, and architecture for a 15-user company alongside primary full-time roles.
Network & Security Systems AdministratorAECOM Technical Services – USAID Programs
Maintained 95%+ SLA compliance supporting 150+ users across Five regional offices in a high stake, donor funded USAID program.
IT Officer – Safety & Security Focal PointRelief International
Served as primary IT point of contact for multi location operations across Ramallah, Gaza, and Amman, delivering ticket based, SLA compliant support to 50+ remote and field based users in an infrastructure constrained environment.
—Credentials
Education
MBA – Information Technology & Communication
Talal Abu Ghazaleh Digital Global University
BSc – Telecommunication Engineering
Arab American University
Certifications
Safety and Security Focal Point Certificate
Relief International · 2025
Executive Diploma in Technology Management
2024
Azure Cloud Training
2016
Training of Trainer (TOT)
2016
Mobile Maintenance Training
2016
GNU/Linux Training
2011
—Practice
Tools & craft
—Selected work
№ 01
Optimizing Network Infrastructure
improving connectivity and QoS and stabalizing the networking
—Contact
Get in touch
Have something in mind? Let's talk.
- Emailsaleh.herzallah@gmail.com
- Phone+970 59 452 2223
- LocationRamallah, West Bank, Palestine